Privacy Policy

Privacy Policy

Effective Date: 25/09/2024

1. Introduction
Yes Waste Ltd (“we”, “our”, or “us”) is committed to safeguarding your personal data. This privacy policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website www.yeswaste.com (the “Website”), you agree to the collection and use of information in accordance with this policy.

2. Data Controller
For the purposes of UK data protection law, Yes Waste Ltd is the data controller responsible for your personal data. Our registered office is located at Unit 16 Monckton Road Industrial Estate, Wakefield, WF2 7AL, and you can contact us at info@yeswaste.com for any questions regarding this policy.

3. Information We Collect
We collect and process different types of personal data depending on how you use our website and interact with us. This may include:

Personal Information: Name, email address, phone number, and other contact details when you submit inquiries or sign up for our services.
Usage Data: IP address, browser type, time spent on our website, and other technical information.
Cookies and Tracking Data: We use cookies to enhance your experience and monitor usage of our website. Please see our Cookie Policy for further information.

4. How We Use Your Data
We use your data for the following purposes:

To provide and maintain our services.
To respond to your inquiries and communicate with you.
To comply with legal obligations.
To send marketing communications, with your consent (you can opt out at any time).
To improve the functionality and performance of our website.

5. Legal Basis for Processing
We process your personal data under the following lawful bases:

Consent: Where you have given consent for specific purposes, such as receiving marketing emails.
Contractual necessity: Where processing is required to fulfil a contract or service.
Legal obligation: To comply with applicable laws.
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.

6. How We Share Your Data
We do not sell or share your personal information with third parties, except in the following circumstances:

Service providers: We may share your data with trusted third-party service providers (e.g., IT services, hosting, analytics) who assist us in operating our website.
Legal requirements: We may disclose your data to comply with legal obligations or protect our rights.
Business transfers: If we are involved in a merger or sale, your data may be transferred as part of that transaction.
7. International Transfers
If your personal data is transferred outside the UK, we will ensure that appropriate safeguards are in place, such as standard contractual clauses or other approved mechanisms under UK GDPR.

8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and legal obligations.

9. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:

Right to access: You can request access to the personal data we hold about you.
Right to rectification: You can request that we correct any inaccurate or incomplete data.
Right to erasure: You can request that we delete your personal data, under certain conditions.
Right to restrict processing: You can request that we limit the processing of your personal data.
Right to data portability: You can request that we provide your personal data in a structured, machine-readable format.
Right to object: You can object to the processing of your personal data under certain conditions.
Right to withdraw consent: You can withdraw your consent for data processing at any time.
To exercise any of these rights, please contact us at info@yeswaste.com

10. Security of Your Data
We use appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure. However, no data transmission over the internet is completely secure.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies when visiting them.

12. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

13. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Yes Waste Ltd | Unit 16 Monckton Road Industrial Estate, Wakefield, WF2 7AL
info@yeswaste.com